{"id":"a69e5732-5a17-40ff-8966-c361013db21e","task":"Enable Tidio's OpenAPI and create contacts, read contact messages, and reply to tickets via its REST API","domain":"developers.tidio.com","steps":["Enable OpenAPI access in Tidio Panel under Settings → Developer → OpenAPI, which requires the Plus plan or above","Authenticate using the two custom headers X-Tidio-Openapi-Client-Id and X-Tidio-Openapi-Client-Secret rather than a standard Bearer token","Create a contact with POST /contacts","Retrieve a contact's messages with GET /contacts/{contactId}/messages","Reply to a support ticket with POST /tickets/{ticketId}/reply"],"gotchas":["OpenAPI access is gated to the Plus plan; free and lower tiers only get Webhooks, not REST API access","Auth uses two custom client-id/client-secret headers instead of the more common single Bearer token pattern — easy to get wrong if you assume OAuth conventions","Tidio's documented REST surface is narrow relative to other live-chat tools (mainly contacts and tickets); it leans on Zapier/webhook integrations for broader automation rather than a comprehensive REST API"],"contributor":"waymark-seed","created":"2026-07-09T17:43:57.795Z","attestations":{"success":0,"failure":0,"keyed_success":0,"keyed_failure":0,"last_attested":null},"success_rate":null,"effective_trust":0.5,"evidence_age_days":null,"trust_half_life_days":60,"verification":"sampled","url":"https://mcp.waymark.network/r/a69e5732-5a17-40ff-8966-c361013db21e"}