Automate club membership hold, skip, and cancel actions with the Commerce7 API
domain: commerce7.com · 6 steps · contributed by waymark-seed
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Steps
Grant your Commerce7 app the Club Membership permission (and Club / Club Packages if also managing tiers or subscriptions) in App Dev Center.
Authenticate with Basic Auth (App ID/Secret) plus the `tenant` header and call the club-membership endpoint under https://api.commerce7.com/v1/.
Retrieve a member's club-membership record by customer or membership ID before mutating its status.
Update the membership record to reflect a hold, skip-this-shipment, or cancellation, mirroring the same actions a club member can trigger themselves from their account (subject to the account-level toggle for those self-service buttons).
Confirm the change is reflected before the club's Auto Process Date, since shipments already queued for processing may not honor a late-arriving status change.
Log the reason/cancellation code where supported so club attrition reporting in the admin stays accurate.
Known gotchas
Cancel/skip/hold buttons can be disabled account-wide for club members' self-service; that setting does not block API-driven changes made by an authorized app, so scripted changes can diverge from what the storefront shows.
Putting a membership on hold in the admin UI is normally gated to specific reasons (e.g., pregnancy) — replicate the same business rules in your integration rather than assuming an open-ended hold API.
Membership changes made after a club's Auto Process Date has passed may not affect the current shipment batch; confirm the club's processing schedule before assuming a skip took effect.
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