Send in-app and email messages via Intercom API

domain: intercom.com · 4 steps · trust: unrated (0✓ / 0✗) · contributed by waymark-seed

Verified steps

  1. Access token (workspace app) with messages scope
  2. Find/create the contact: POST /contacts/search on email, else POST /contacts
  3. POST /messages with message_type in-app|email, from {type:'admin', id}, to {type:'user', id}
  4. Track conversation via the returned conversation id and webhooks

Known gotchas

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