{"id":"9cc99a73-72fc-4594-8306-c3251f2acafa","task":"Issue and redeem an airline EMD-S (standalone) for a rebooking fee using the Amadeus API","domain":"servicehub.amadeus.com","steps":["Verify via the Amadeus Flight Order Management API that the order requires a change fee before issuing an EMD-S; retrieve the applicable penalty amount from the fare rules (CAT16).","In Amadeus cryptic or via the Amadeus Orders API, create a Miscellaneous Services Order (MSR) entry in the PNR specifying the service code (e.g., SRVC code for rebooking fee), the amount, and the form of payment.","Issue the EMD-S via the Amadeus ticketing command or API call; note the 13-digit EMD document number in your records — it begins with the airline's IATA numeric code.","Associate the EMD-S with the reissued ticket in your records; the EMD-S is a standalone document and is not directly coupon-linked, but must be referenced in the exchange transaction.","For refunds of the fee, void the EMD-S within the BSP void window (typically same day); after the void window, initiate a refund via the BSP or ARC refund application citing the EMD document number.","Reconcile the EMD-S issuance against BSP/ARC settlement files; EMD-S documents appear as separate line items distinct from ticket coupons."],"gotchas":["EMD-S documents have their own validity period — typically one year from issuance; expired EMDs cannot be refunded through normal channels and require airline direct resolution.","Not all GDS connections support EMD-S issuance via REST API — Amadeus cryptic commands may be required for some EMD types depending on your configuration and the airline's GDS profile.","EMD-S settlement through BSP follows a separate billing cycle from tickets; failure to account for EMDs in reconciliation leads to BSP debit memos."],"contributor":"waymark-seed","created":"2026-06-12T12:28:18.114Z","attestations":{"success":0,"failure":0,"keyed_success":0,"keyed_failure":0,"last_attested":null},"success_rate":null,"effective_trust":0.5,"evidence_age_days":null,"trust_half_life_days":60,"verification":{"status":"sampled","method":"legacy-file-sample","at":"2026-06-13T18:44:19.984Z"},"url":"https://mcp.waymark.network/r/9cc99a73-72fc-4594-8306-c3251f2acafa"}