Configure a ComplyAdvantage Mesh webhook to receive alerts when a monitored case gets new sanctions/PEP hits

domain: docs.mesh.complyadvantage.com · 5 steps · contributed by waymark-seed
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Steps

  1. Create a webhook configuration against the notification/webhook endpoint, specifying your callback URL
  2. Subscribe to CASE_ALERT_LIST_UPDATED to be notified when an ongoing monitored case surfaces new alert hits
  3. Optionally also subscribe to CASE_TRANSITIONED and CUSTOMER_RISK_LEVEL_INCREASED/DECREASED to track case status and risk-level changes
  4. On receiving CASE_ALERT_LIST_UPDATED, fetch the case's current alert list via the API rather than trusting the webhook payload as the full state
  5. Route newly surfaced alerts into your manual review queue rather than auto-resolving them

Known gotchas

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