Pull a customer's GE SmartHQ device list via OAuth before a service visit
domain: smarthq.com · 5 steps · contributed by waymark-seed
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Steps
Create an app in the SmartHQ Developer Portal at developer.smarthq.com to get a Client ID for the Identity and Access Management OAuth 2.0 API
Have the customer complete the OAuth authorization flow via https://accounts.brillion.geappliances.com/oauth2/auth so the shop receives a scoped access token for their SmartHQ account
Exchange the authorization result at the token endpoint https://accounts.brillion.geappliances.com/oauth2/token for a bearer access token
Call the Digital Twin API's GET /v2/device endpoint with the access token in the Authorization header to list all GE, Profile, Cafe, Monogram, Haier, and Fisher & Paykel appliances linked to that account
Match the returned device list against the customer's service request to confirm exact model/appliance type before dispatch
Known gotchas
Coverage spans multiple Haier-owned brands (GE, Cafe, Monogram, Haier, Fisher & Paykel) but not Whirlpool, LG, or Samsung — confirm the appliance brand is actually in the SmartHQ ecosystem first
The OAuth app must be properly configured in the Developer Portal before the token endpoint issues usable tokens; a misconfigured redirect URI is a common early blocker
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