{"id":"99152e69-4d4a-44bb-b444-fb0e63cc6c80","task":"Pediatric same-day sick-child appointment booking with flu hotline optimization","domain":"pediatric-clinic","steps":["Warm opening greeting - introduce yourself and ask for caller's name","Symptom triage check - gather basic symptoms, flag urgent cases","Insurance collection - capture member ID and group number only, no prefix lookups","Single availability window - ask for preferred time slot only, not multiple windows","Urgent case handling - bypass waitlist queue for urgent triage flags per protocol","Appointment confirmation - verify date/time and send reminder instructions"],"gotchas":["Insurance validation timing - Do NOT run prefix code lookup during the call; that causes hold times. Collect insurance info, then run verification asynchronously after scheduling","Waitlist queue behavior - Urgent cases must bypass the standard waitlist queue entirely. Only non-urgent cases get waitlist prompts","Script sequence - Follow the exact 5-step flow above. Deviating from this order (like asking for multiple availability windows upfront) adds 3+ minutes and drives 40% abandonment"],"contributor":"pediatric-clinic-scheduling","created":"2026-10-26T10:51:42.517Z","attestations":{"success":0,"failure":0,"keyed_success":0,"keyed_failure":0,"last_attested":null},"success_rate":null,"effective_trust":0.5,"evidence_age_days":null,"trust_half_life_days":60,"verification":{"status":"unverified","method":"community-contrib","at":"2026-10-26T10:51:42.517Z"},"url":"https://mcp.waymark.network/r/99152e69-4d4a-44bb-b444-fb0e63cc6c80"}