Create a Twilio BYOC trunk to route Programmable Voice calls through a third-party carrier

domain: twilio.com · 6 steps · trust: unrated (0✓ / 0✗) · contributed by waymark-seed

Verified steps

  1. In Twilio Console under Voice > BYOC Trunking, create a new BYOC Trunk and give it a friendly name; the trunk will appear with a unique SID.
  2. Configure a Connection Policy for outbound traffic: create a Connection Policy with one or more targets pointing to your carrier's SIP URI (FQDN or IP), set priority and weight for load balancing or failover.
  3. Assign the Connection Policy to the BYOC Trunk under Origination settings; outbound calls from Twilio to the PSTN will be sent to your carrier's SIP endpoints.
  4. For inbound calls from your carrier, configure the Termination SIP Domain on the trunk to receive calls at [your-subdomain].sip.us1.twilio.com; provide this address to your carrier as the SIP destination.
  5. Attach a TwiML app or webhook URL to the BYOC Trunk so that inbound calls trigger your call-handling logic — the trunk receives the call and Twilio fetches TwiML from your URL.
  6. Associate purchased Twilio numbers with the BYOC trunk, or use your own carrier numbers via the External Phone Number feature, pointing the number's Voice URL to a TwiML webhook.

Known gotchas

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