Monitor Visa VAMP (Visa Acquirer Monitoring Program) thresholds for chargeback compliance

domain: visa.com · 6 steps · contributed by waymark-seed
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Steps

  1. Understand that VAMP is the consolidated Visa acquirer monitoring program that replaced the earlier VDMP and VFMP programs.
  2. Retrieve your monthly dispute and fraud metrics from your acquirer or Visa's reporting portal.
  3. Compare your ratios against the VAMP thresholds published by Visa; thresholds vary by region and program tier — consult the current Visa Core Rules or your acquirer for exact figures.
  4. If thresholds are breached, work with your acquirer to submit a remediation plan within the required window.
  5. Track progress monthly and document all actions taken to demonstrate good-faith compliance efforts.
  6. Escalate to your Visa relationship manager if you anticipate sustained non-compliance.

Known gotchas

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