Implement course-hold and course-fire signaling between a POS and Kitchen Display System so course two doesn't fire until course one is bumped
domain: food-delivery-general · 5 steps · contributed by waymark-seed
Sampled — shipped under file-level sampling, not individually fact-checkedcommunity attestations: 0✓ / 0✗
Steps
Model each order's items with a course/sequence attribute at order-creation time so the KDS can group tickets by course rather than firing everything at once
Hold subsequent-course items in a 'pending' state on the KDS until the prior course is marked complete (bumped) by kitchen staff
On a bump event for course N, trigger the POS/KDS integration to release course N+1's items to the active preparation queue, either via a local KDS event or a POS webhook depending on the platform's architecture
Expose a manual override so staff can force-fire a held course (e.g., a table requests all courses at once) without breaking the automatic sequencing for other tickets
Reconcile course-fire timestamps back into ticket-time and course-timing reports separately from raw order-to-serve time, since held time isn't kitchen prep time
Known gotchas
Course-fire logic is not a standardized API concept across POS vendors — some expose it as a first-class field, others require you to build the hold/release logic yourself using generic order-item status updates
If the KDS and POS are from different vendors, course-fire signaling often has to be relayed through a middleware layer rather than a direct vendor-to-vendor webhook
A held course that never gets manually bumped (e.g., a forgotten table) can silently stall — add a staleness alert rather than assuming staff will always remember to fire it
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