Integrate with a Duck Creek Claims implementation

Steps

1. Contact your Duck Creek implementation team or partner to obtain API credentials and the base URL for the Duck Creek OnDemand tenant's REST endpoints; Duck Creek exposes 2,600+ REST APIs but documentation is gated behind a partner/customer portal.
2. Authenticate using OAuth 2.0 client credentials against the tenant's identity provider; store the bearer token as YOUR_DC_TOKEN and refresh before expiry.
3. Identify the claim lifecycle endpoints (create claim, update claim, close claim) from the Duck Creek Anywhere API catalog provided in your tenant documentation; use standard HTTP verbs GET/POST/PATCH.
4. Map your internal claim data model to Duck Creek's claim schema, paying attention to required line-of-business-specific fields and enumerated type values defined in your carrier's configuration.
5. Test end-to-end in the Duck Creek sandbox environment, validating business rules and workflow transitions before promoting to production.
6. For pre-built third-party connections (MVR, hazard data, document management), use Duck Creek OnDemand productized integrations rather than building custom API calls.