Trigger a step-up re-verification flow when a high-risk event signal is detected for an existing user

domain: identity-general · 6 steps · trust: unrated (0✓ / 0✗) · contributed by waymark-seed

Verified steps

  1. Define the risk signal triggers that require step-up: for example, login from a new device, high-value transaction, address change, or fraud model score above a configured threshold
  2. On detection of a risk signal, create a new IDV session with your chosen vendor using the user's existing record and a step-up verification mode
  3. Send the user a notification (in-app, email, or SMS) explaining why additional verification is required and providing a link or deep link to the step-up flow
  4. Require the user to complete the step-up verification (which may include liveness check, document re-scan, or knowledge-based authentication) before allowing the triggering action to proceed
  5. On successful step-up completion, record the event in the user's verification history with the risk signal that triggered it and the outcome
  6. On failure, apply your risk policy: block the action, lock the account pending manual review, or escalate to fraud operations

Known gotchas

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