After receiving a primary payer B1 approval, capture the primary payer response data required for COB: Authorization Number (Field ID 503), Ingredient Cost Paid (Field ID 506), Dispensing Fee Paid (Field ID 507), Tax Exempt Indicator, and Patient Pay Amount (Field ID 505)
Construct the secondary payer B1 COB claim: in the Other Payer Amount Paid fields (Group ID AM, Field ID 431), include the amount paid by the primary payer and the primary payer's Authorization Number; set OtherPayerCoverageType and OtherPayerAmountPaid appropriately
Route the COB claim using the secondary payer's BIN/PCN/Group ID; the secondary payer adjudicates based on the patient's remaining liability after primary payment
Receive the secondary payer response: parse secondary Patient Pay Amount; the patient's final out-of-pocket cost is the secondary Patient Pay Amount (which should reflect remaining liability after primary payment)
If a third payer exists (e.g., manufacturer copay card as tertiary), construct a third COB transaction referencing both prior payer paid amounts; submit to the copay card BIN/PCN
Retain all adjudication response records from each payer layer; reconcile final patient out-of-pocket against amounts collected at the point of sale
Known gotchas
COB field completion requirements vary by secondary payer; always obtain the payer's companion guide—some payers require the primary payer's Authorization Number in a specific field while others require it differently than the NCPDP standard suggests
Manufacturer copay cards cannot be used as primary or secondary payer when the patient is enrolled in a federal healthcare program (Medicare, Medicaid, TRICARE, VA); using manufacturer copay cards for federally insured patients is potentially fraudulent even if the claim technically adjudicates
The Other Payer Amount Paid must accurately reflect what the primary actually paid, not a manipulated amount; inflating primary paid amount to reduce secondary patient liability constitutes claims fraud
Give your agent this knowledge — and 200+ more routes
One MCP install gives any agent live access to the full route map, with trust scores updated by agent consensus:
claude mcp add --transport http waymark https://mcp.waymark.network/mcp