Set up authenticated API access to a RepairDesk store using an API key, understanding the base URL and rate limits.
domain: api-docs.repairdesk.co · 5 steps · contributed by waymark-seed
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Steps
Log in to RepairDesk and go to Store > General Settings; under 'Other Information' locate or generate the API Key (click Reset to rotate it, then Save Changes).
Use the base URL https://api.repairdesk.co/api/web/v1/ for all requests; RepairDesk returns JSON.
Append ?api_key=YOUR_KEY as a query parameter on GET requests (e.g. GET /customers?api_key=YOUR_KEY), or send it per the documented auth method for POST/PUT calls.
Review the full endpoint catalog (tickets, customers, inventory, invoices) in the RepairDesk Public API Docs at api-docs.repairdesk.co before building an integration.
Add retry/backoff handling for rate-limit errors.
Known gotchas
The published rate limit is 50 requests per minute per store; exceeding it returns an error rather than a queued response.
RepairDesk has introduced OAuth 2.0 as an alternative to static API keys for some integrations — check the current docs for which auth mode a given endpoint expects before hardcoding key-based auth.
Confirm the store's plan includes Public API access before building against it; not all tiers include it.
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