Activate and configure the Arryved Insider native loyalty program
domain: arryved.com · 6 steps · contributed by waymark-seed
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Steps
Read the Arryved Insider Overview guide to understand the program before requesting activation.
As an Arryved Portal Super Admin, email support@arryved.com requesting activation of Arryved Insider.
Complete the activation survey Arryved Support sends back, covering the program's main point of contact, whether Members earn Loyalty Points (and whether they get an email when points are earned), and whether you want to use the Insider Portal.
Upload the two required Location Assets in Arryved Portal (Location Settings > Location Assets > Arryved Insider): an Insider Background image (700x1050px) and an Insider Email Header banner (600x210px) — Arryved cannot activate the program until these are uploaded.
Once Arryved Support confirms activation, go to Location Preferences > Location Settings and enable the relevant Arryved Cloud preferences (Arryved Insider Rewards, Arryved Insider Offers, Discount Codes) and Arryved Insider preferences (e.g. hiding the 'Become an Insider' button for a private membership, allowing Reward redemption, limiting redemptions per tab).
Build out Insider Rewards and Offers afterward using the Loyalty Cost field on inventory item unit sizes and the Offer Builder.
Known gotchas
Arryved Insider is a first-party Arryved feature, not a separate third-party API/product — there is no standalone developer API for it; everything is configured through the Arryved Portal and email-based activation with Arryved Support.
Activation is blocking on the Location Assets upload — skipping the background/header images means Arryved cannot flip the program on even if the survey is complete.
The relevant Location Preferences only appear once Arryved Support has finished activating the program; their absence usually means activation isn't complete yet, not a permissions problem.
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