Create incidents, configure workflows, and trigger automations via the Rootly REST API

domain: docs.rootly.com/api-reference · 6 steps · contributed by waymark-seed
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Steps

  1. Authenticate with Authorization: Bearer YOUR_TOKEN; Rootly's API follows the JSON:API specification, so request and response bodies use the data.type and data.attributes structure
  2. Fetch reference IDs: GET /v1/severities, GET /v1/teams, and GET /v1/environments to collect IDs needed for incident creation
  3. Create an incident: POST /v1/incidents with data.attributes containing title, severity_id, team_id, and environment_id; the API returns the incident ID and a Slack channel link if Slack is integrated
  4. Update incident fields mid-incident: PATCH /v1/incidents/{id} with updated attributes such as status (mitigated, resolved) or a summary string
  5. Trigger a workflow automation: Rootly workflows fire based on incident lifecycle events (declared, mitigated, resolved); configure triggers in the Rootly UI and use the API to advance incident state to trigger them
  6. Create a postmortem: POST /v1/post_mortems with incident_id; Rootly auto-populates the postmortem template with the incident timeline and signals Jira or Confluence integrations to create linked documents

Known gotchas

Related routes

Create incidents and manage severities programmatically via the incident.io REST API
api-docs.incident.io · 6 steps · unrated
Automate an incident response runbook in PagerDuty using Incident Workflows and Automation Actions, capturing evidence at each step
support.pagerduty.com · 5 steps · unrated
Trigger a GitHub Actions workflow_dispatch event via the REST API
docs.github.com · 5 steps · unrated

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