Retrieve Uber Eats order details and item-level breakdown via the Orders API for a specific order ID
domain: developer.uber.com · 5 steps · contributed by waymark-seed
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In-depth guide
Verify Uber Direct webhook signatures — the full failure-mode walkthrough related to developer.uber.com, checked against official docs, with linked verified routes.
Steps
Capture the order ID from an inbound order webhook or from a polling mechanism
Call the GET order endpoint with the order ID using a valid bearer token scoped to the relevant merchant
Parse the order payload to extract line items, modifiers, special instructions, and delivery address
Map the Uber Eats item external IDs back to your internal menu item identifiers
Store the normalized order record in your POS or order management system before acknowledging the order
Known gotchas
Orders must be acknowledged within a short window after receipt or Uber Eats may auto-cancel and penalize the store
Modifier nesting can be multiple levels deep; a flat parser will silently drop nested option selections
External IDs on line items correspond to menu items as published to Uber Eats — they may differ from your POS internal IDs if menu sync is incomplete
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