choose the right integration path across audienceview's product lines
domain: developer.audienceview.com · 5 steps · contributed by waymark-seed
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Steps
Identify which AudienceView product you're integrating with first — AudienceView Professional (formerly OvationTix, API at api.ovationtix.com/public) and AudienceView Unlimited/Enterprise (developer portal at developer.audienceview.com) are separate products with separate APIs.
For AudienceView Professional, use the public Calendar, Series, and Events REST endpoints (client(:clientId) path segments) to pull future performance/production data, passing the client ID via a clientId header for CORS-enabled domains.
Still on Professional, use the separate Scanning API (POST /public/scanning/authenticate with username/password) to build a custom scanning app, then pass the returned accessToken as Basic Auth on scanning calls.
For AudienceView Unlimited/Campus/Grad, register on the Developer Portal to get access keys and call the documented APIs, or use AudienceView's pre-built integrations if a custom build isn't required.
Confirm with AudienceView's integrations team which product line your organization is licensed for before assuming a given API or doc set applies.
Known gotchas
'AudienceView' is not one unified API — Professional (legacy OvationTix) and Unlimited use different hosts, auth models, and documentation; guidance for one will not work for the other.
The Professional Public API always responds 200 OK even on failure, surfacing errors in 'errors'/'warnings' fields in the body — HTTP status alone won't tell you if a call failed.
Scanning API access tokens expire and refresh on every call (roughly one hour), and an expired-password account is forced to log out — build re-authentication handling rather than assuming a token lasts indefinitely.
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