Automate involuntary reaccommodation using the Sabre IROPS Reaccommodation API

Steps

1. Identify disrupted PNRs by monitoring the Sabre IROPS queue or subscribing to disruption notifications; retrieve the affected PNR using SabreCommandLLSRQ or the REST PNR retrieve endpoint.
2. Call the dc-core /pnr/irops endpoint with the PNR locator to obtain the airline's proposed reaccommodation options; options are ranked by the airline's priority rules (frequent flyer status, fare level, SSRs).
3. Parse the response: each option includes the new flight, new departure and arrival times, availability class, and whether the new routing is ticketable without fare difference.
4. Apply your corporate travel policy or passenger preference rules to auto-select or present options; for involuntary changes, DOT and EU261 rules may entitle the passenger to a refund if they reject all alternatives.
5. Confirm the selected option via the IROPS acceptance call, which updates the PNR with the new itinerary and issues a new ticket or exchanges the existing one at no additional charge for truly involuntary changes.
6. Trigger passenger notification and, if applicable, claim EU261 compensation or DOT automatic refund rights on behalf of the traveller.