Access the Smile.io API (Plus/Enterprise plans) to read customer point balances on Shopify or BigCommerce
domain: dev.smile.io · 5 steps · contributed by waymark-seed
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Steps
Confirm your store is on Smile.io's Plus or Enterprise plan, since the API is not available on lower tiers, and confirm the store runs Shopify or BigCommerce, the only supported platforms.
Generate API credentials through the Smile.io dashboard/developer settings as documented at dev.smile.io.
Use the API Reference and JS SDK docs at dev.smile.io to call customer and points endpoints for reading balances and program data.
Since webhooks are not available on the Smile.io API, poll the relevant endpoints on a schedule instead of expecting push notifications for point changes.
Test calls against the API explorer in the dev.smile.io docs before wiring up production code.
Known gotchas
The API is gated to Plus/Enterprise-tier merchants; a store on a lower plan will not have API access regardless of correct implementation.
Webhooks are explicitly not available for Smile.io API integrations, so real-time point-change notifications aren't possible via this route.
The API only supports Shopify and BigCommerce merchants — there's no platform-agnostic REST access for other storefronts.
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