Segment customers and orders with the Commerce7 Tag API
domain: commerce7.com · 6 steps · contributed by waymark-seed
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Steps
Add the Tag permission to your Commerce7 app so it can read and write tag assignments.
In the admin (Settings > Tags), confirm or create the manual or dynamic tags you plan to apply — dynamic tags are computed automatically by Commerce7's own rules and generally should not be manipulated directly via the API.
Call the tag endpoint with Basic Auth + `tenant` header to list available tags for Customer, Order, or Club object types.
Apply or remove a manual tag on a specific customer/order record via the API to mirror the same one-by-one or bulk tagging available in the admin list view.
Use tag membership to drive downstream logic (e.g., feeding a tagged segment into an email platform or reporting tool) by polling or listening for tag changes via webhook.
Reference tags from Promotions/Coupons 'Available To > Specific Tags' rules if the integration also needs to gate offers by segment.
Known gotchas
Dynamic customer tags are applied automatically based on Commerce7's own conditions; attempting to manage them like manual tags via the API will not behave as expected.
Tags apply across multiple object types (Customer, Order, Club, etc.) — confirm which object a given tag was created for before trying to apply it elsewhere.
Bulk tagging via the API should respect the 100 requests/minute per-tenant limit; large segment updates need batching/backoff.
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