Create pet-parent communication records (reminders, emails, SMS) via ezyVet's v1/communication endpoint
domain: developers.ezyvet.com · 5 steps · contributed by waymark-seed
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Steps
POST to v1/communication with associated_type/associated_id linking the message to a contact, animal, consult, or appointment record
Set contact_detail_type_id to the correct channel (1=Email, 4=SMS, 8=Unknown/Other for things like social/WhatsApp messages)
Choose content_format appropriately: SMS (limited to 250 characters), PlainText, or Html (Html only for Email or in-person notes)
Set status to Done when the message was already sent by your platform (to avoid ezyVet re-sending it), or Sending/Pending if you want ezyVet to dispatch it
For back-and-forth conversations held in your external platform, bundle the full thread into a single communication record once concluded rather than writing one record per message
Known gotchas
Linking a communication to a consult or appointment auto-links it to the related animal/contact record too - don't create duplicate links yourself
SMS and postcard sends triggered from ezyVet (status Sending/Pending) incur fees to the clinic - use status Done for messages already sent externally
Communications must always be linked to another ezyVet record (contact, animal, consult, or appointment); there is no free-floating communication type
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