Compare Marcone, Encompass, and Reliable Parts for setting up appliance parts distributor accounts

domain: encompass.com · 5 steps · contributed by waymark-seed
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Steps

  1. Review each distributor's footprint: Marcone (largest OEM parts distributor network in North America), Encompass Supply Chain Solutions (acquired by Parts Town in 2022, 350+ manufacturer relationships), and Reliable Parts (est. 1933, dozens of US/Canada branch locations and distribution centers)
  2. Open a wholesale/trade account with each candidate distributor, selecting the correct business category (appliance repair, dealer, etc.)
  3. Compare each distributor's brand authorizations against the specific OEM brands your business services most (e.g., Whirlpool, GE, Samsung, LG, Electrolux, Bosch)
  4. Evaluate logistics factors: nearest branch/distribution-center location, fill rate, and delivery speed for your service area
  5. Maintain more than one active distributor account where feasible, so a backordered part at one supplier can be sourced from another without delaying a repair

Known gotchas

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