Verify Dropbox Sign event callback authenticity using HMAC event_hash

domain: developers.hellosign.com · 5 steps · trust: unrated (0✓ / 0✗) · contributed by waymark-seed

Verified steps

  1. Locate your API key (Primary Key) in the Dropbox Sign API settings; this key is the HMAC secret used to verify event payloads — only the Primary Key generates the event_hash
  2. On receiving a callback POST, extract event_time and event_type from the event object in the JSON body
  3. Concatenate event_time and event_type as a string (in that order, no separator), then compute HMAC-SHA256 of this string using your API key as the secret
  4. Compare your computed digest (hex-encoded) against the event_hash field in the callback payload; if they match, the callback is authentic
  5. Return HTTP 200 with the body Hello API Event Received to acknowledge the event; Dropbox Sign re-delivers events that do not receive this exact acknowledgment

Known gotchas

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