Create and manage RingCentral call log exports and set up a webhook subscription for real-time call events

domain: developers.ringcentral.com · 6 steps · trust: unrated (0✓ / 0✗) · contributed by waymark-seed

Verified steps

  1. Register a RingCentral application and obtain an OAuth 2.0 access token using the JWT or Auth Code flow against https://platform.ringcentral.com/restapi/oauth/token
  2. GET /restapi/v1.0/account/~/call-log?dateFrom={ISO8601}&view=Detailed&perPage=250 to retrieve account-level call log records with full leg detail
  3. Page through results using the paging.nextPage URI returned in the response envelope until all records are fetched
  4. Create a webhook subscription via POST /restapi/v1.0/subscription with eventFilters array containing /restapi/v1.0/account/~/telephony/sessions and a deliveryMode with transportType:WebHook and address pointing to your HTTPS endpoint
  5. Validate incoming webhook payloads by verifying the Validation-Token header on the initial handshake — respond with the same token value to activate the subscription
  6. Refresh the subscription before its expirationTime by POST /restapi/v1.0/subscription/{subscriptionId}/renew to prevent the subscription from expiring

Known gotchas

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