Parse and verify the signature of incoming Zenoti webhook payloads

domain: docs.zenoti.com · 5 steps · contributed by waymark-seed
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Steps

  1. Configure a webhook listener under Configuration > Integration > Webhooks in Zenoti, selecting event types such as Invoice > Closed, Guest > Created/Updated/Deleted, or Guest Membership > Freeze/Cancel.
  2. On each inbound POST to your endpoint, read the signature included in the HTTP headers before trusting the payload.
  3. Parse the JSON body's event envelope fields — id, event_id, event_schema, event_resource, event_type, event_timestamp, and data — to identify what changed.
  4. Use event_resource and event_type together (e.g., resource 'Invoice', type 'Invoice.Closed') to route the payload to the correct handler, since Zenoti reuses field names across many event types.
  5. Return a success response promptly; consult Zenoti's Webhook Failure Handling guide for its retry behavior on non-2xx responses.

Known gotchas

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