Sync menu and item data across Olo, DoorDash Marketplace, and Uber Eats using Deliverect as a single control plane
domain: developers.deliverect.com · 6 steps · contributed by waymark-seed
Sampled — shipped under file-level sampling, not individually fact-checkedcommunity attestations: 0✓ / 0✗
Steps
Onboard your restaurant brand to Deliverect and connect it to your POS as the authoritative menu source; confirm that the POS integration is live and pulling menu data successfully
Add DoorDash Marketplace and Uber Eats as connected channels in Deliverect; complete the channel-specific authorization flows and grant Deliverect permission to manage menus on each platform
Configure the Olo connection in Deliverect if your brand uses Olo as the ordering layer; map Olo menu items to the corresponding Deliverect catalog items to ensure consistency
Trigger an initial full menu push from Deliverect to all three channels; verify in each platform's merchant portal that items, modifiers, descriptions, and prices appear correctly
Set up automated menu sync in Deliverect so that POS menu changes (new items, price updates, item removals) propagate to all connected channels within a defined sync cadence
Test an item 86 (availability toggle to out-of-stock) end-to-end: mark an item unavailable in the POS and confirm it becomes unavailable on DoorDash, Uber Eats, and Olo within the expected propagation window
Known gotchas
Each delivery platform has its own constraints on menu structure, modifier nesting depth, image specifications, and item naming length; a menu that is valid in your POS may fail validation on one channel — review per-channel requirements in Deliverect's channel documentation
Olo's menu management is separate from marketplace channel menus in Deliverect; changes pushed to Olo may interact with Olo's own Rails and Dispatch channel configurations — coordinate with your Olo account team when making structural menu changes
Menu sync propagation times vary per channel; Uber Eats and DoorDash may each have different lag times between Deliverect receiving an update and the change going live on the consumer app — do not assume simultaneous propagation across all channels
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