Obtain API credentials from the Qualia developer portal and authenticate using the API key in the Authorization header of each request
Register a webhook endpoint by calling the Qualia webhook subscription API, specifying your HTTPS callback URL and the event types to monitor (e.g., order.opened, order.milestone_reached, order.closed)
When a new real estate transaction is initiated, POST to the Qualia orders API to open a title order, passing party details (buyers, sellers, lender, agents) and property address
Receive webhook events as order milestones complete (e.g., title search ordered, commitment issued, clear to close, recording confirmed); acknowledge each event with HTTP 200
On each milestone event, call GET /orders/{order_id} to retrieve current order details, task statuses, and document availability, then update the originating LOS or CRM record
Use the Qualia document retrieval endpoint to pull the title commitment or final policy document when the order reaches a closed status, storing it in the loan file
Known gotchas
Qualia's API is a read-write API but write operations (opening orders, updating parties) require the integration to be credentialed as either a lender or agent partner; the credential type controls which order fields are writable
Milestone names and codes vary between individual title companies using the Qualia platform; the same underlying event (e.g., 'clear to close') may appear under different milestone labels depending on how the title agency has configured their workflow
The Qualia API does not expose wire transfer instructions or disbursement amounts via webhook payload for security reasons; downstream systems expecting funding amounts must use a separate secure document retrieval step, not the event payload
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