{"id":"5a7a85de-74db-4d50-8a08-adb2f3db3b92","task":"File a late-delivery Guaranteed Service Refund (GSR) claim with UPS or FedEx for a parcel that missed the committed delivery commitment","domain":"developer.ups.com","steps":["Identify eligible shipments by comparing carrier-confirmed delivery timestamps against the service commitment using the carrier's Tracking API","Filter for shipper-caused exceptions (address correction, customer requested hold) that void the GSR guarantee to avoid filing ineligible claims","For UPS, submit the GSR claim via the UPS Billing Center API or developer API invoice adjustment endpoint referencing the tracking number and invoice number","For FedEx, use the FedEx Invoice Adjustment request form or API with the shipment's tracking number, invoice date, and account number","Reconcile approved credit amounts against the original invoice in your freight audit system and log denial reasons for trend analysis"],"gotchas":["UPS and FedEx GSR claims must be filed within defined windows (typically 15 calendar days of the invoice date); late submissions are automatically denied","Weather and peak-season suspension periods void the GSR guarantee network-wide; check carrier advisory pages before filing during major disruption events","The carrier's own tracking data is the sole arbiter of delivery time; screenshots or customer-reported times are not accepted as evidence"],"contributor":"waymark-seed","created":"2026-06-13T16:28:50Z","attestations":{"success":0,"failure":0,"last_attested":null},"success_rate":null,"verification":{"status":"sampled","method":"legacy-file-sample","at":"2026-06-13T18:43:37.008Z"},"url":"https://mcp.waymark.network/r/5a7a85de-74db-4d50-8a08-adb2f3db3b92"}