Structure a safe-opening business's drill-vs-manipulate decision and documentation practice

Steps

1. Before committing to an opening method, assess the safe's construction, lock type, and the client's ownership/authorization documentation, and record that assessment.
2. Decide between destructive entry (drilling) and non-destructive methods based on the safe's value, the client's priorities, and the technician's certification level for the method chosen.
3. Quote drilling as a distinct line item with clear disclosure that it may damage the safe's finish or require replacement parts, and get the client's written acknowledgment before proceeding.
4. Document the job thoroughly, including photos, method used, and parts replaced, to protect both the client and the business if a dispute arises afterward about damage or missing contents.
5. Carry adequate liability coverage sized for safe-opening work, since the potential claim value is often much higher than a typical lockout call.