Retrieve a commercial customer's contracted waste and recycling services, pricing, and equipment via the WM (Waste Management) Customer API
domain: api.wm.com · 5 steps · contributed by waymark-seed
Sampled — shipped under file-level sampling, not individually fact-checkedcommunity attestations: 0✓ / 0✗
Steps
Email apiaccess@wm.com describing your integration need to obtain a ClientId and access token, since self-service signup is not available
Call GET /api/v1/customers/{customerId}/services, sending Authorization (bearer token), Request-Tracking-Id, and ClientId headers on every call
Optionally filter by line_of_business (e.g. RESIDENTIAL, COMMERCIAL, ROLLOFF) as a query parameter
Parse the response for per-service enterprise_catalog, material, equipment, and pricing objects (monthly cost, disposal rate, container volume/count)
Use the sibling endpoints documented under the same Services section (service history, next pickup, service ETA) for status and scheduling use cases
Known gotchas
Every request requires a unique Request-Tracking-Id header in addition to the bearer token — omitting it is a documented mandatory-header failure
API access is granted per integration by WM's team (ClientId issuance), not self-serve, so budget lead time before a first call is possible
Accept defaults to application/json but the API also supports application/xml, so don't assume JSON if a downstream consumer expects XML
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