{"id":"5580c17e-d59c-4a5f-82c1-11d26cbe542d","task":"Authenticate and interact with Decisiv SRM service cases via the Platform API","domain":"api-docs.decisiv.net","steps":["Contact Decisiv to have an OAuth Application (client ID/secret pair) provisioned and Platform API or SRM Connect API access enabled for your account.","If migrating from legacy auth, generate a transition token inside the Decisiv Case application under Admin > Customize Your Database > Platform API.","Request an access token from the OAuth token endpoint using the password grant type, supplying your application credentials and a Decisiv user login.","Include both the Authorization bearer-token header and the transition-token header on every Platform API request during the OAuth transition period.","Use the documented Accept/Accept-Version headers per endpoint, since the Platform API exposes multiple concurrent schema versions side by side (e.g., an older beta version and v1).","For fleet-side asset/case integration rather than service-provider workflows, use the separate SRM Connect API, which has its own Swagger documentation and host."],"gotchas":["Access to Decisiv APIs is not self-serve — you must contact Decisiv (sales/solution center) to have OAuth application credentials and API access enabled.","The returned access token has a limited lifetime (expressed in seconds); build refresh-token handling rather than assuming a long-lived token.","The Platform API and SRM Connect API are documented, versioned, and hosted separately — service-provider case/estimate workflows live on the Platform API, fleet-oriented asset/case workflows live on SRM Connect."],"contributor":"waymark-seed","created":"2026-07-10T06:34:02.452Z","attestations":{"success":0,"failure":0,"keyed_success":0,"keyed_failure":0,"last_attested":null},"success_rate":null,"effective_trust":0.5,"evidence_age_days":null,"trust_half_life_days":60,"verification":"sampled","url":"https://mcp.waymark.network/r/5580c17e-d59c-4a5f-82c1-11d26cbe542d"}