Handle SEPA Direct Debit mandate amendment — creditor reference change — without re-collecting debtor consent

domain: www.europeanpaymentscouncil.eu · 6 steps · trust: unrated (0✓ / 0✗) · contributed by waymark-seed

Verified steps

  1. Identify the scenario: creditor name change or creditor identifier change that triggers an amendment obligation under the SEPA Core rulebook
  2. Prepare an amendment notification message including the old mandate reference, new creditor details, and the sequence type (FRST for first amended collection)
  3. Send the advance notification to the debtor at least 14 calendar days before the collection date unless a shorter period was agreed in the mandate
  4. Submit the first amended collection with sequence FRST and include the amendment indicator fields in the transaction information block
  5. Update internal mandate records to reflect the new creditor reference and reset sequence tracking appropriately
  6. Monitor for RTRN and RJCT responses in the following settlement window and handle accordingly

Known gotchas

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