Retrieve a unified individual profile and its resolved identity graph from the Salesforce Data Cloud Profile API
domain: developer.salesforce.com · 6 steps · contributed by waymark-seed
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Steps
Authenticate with a Data Cloud-scoped access token and resolve the correct Data Cloud tenant instance URL
Identify the profile by a known identity attribute such as email address or a source system ID
Call the Profile API endpoint with the identifier type and value to retrieve the unified individual record
Inspect the response to examine linked identity attributes, resolved contact points, and the contributing source records that fed identity resolution
Use the profile ID returned to fetch related objects such as engagement events or calculated insight scores via follow-up Profile API calls
Handle cases where no unified profile exists by falling back to a direct Data Lake Object query
Known gotchas
The Profile API returns data shaped around the Data Cloud Identity Resolution ruleset in effect; changing the ruleset changes which records are merged and can alter profile IDs
Profile API rate limits are separate from standard Salesforce API limits; high-volume lookups should be batched or cached
Not all Data Model Object attributes are surfaced in the Profile API response by default; some require explicit configuration in the Data Cloud data model
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