Implement the Plaid Identity Verification flow for user onboarding

domain: plaid.com/docs/identity-verification · 6 steps · trust: unrated (0✓ / 0✗) · contributed by waymark-seed

Verified steps

  1. Use the Plaid server-side SDK with your client_id and secret to call the /identity_verification/create endpoint, passing the user object (client_user_id, email address) and the template_id from your Plaid dashboard.
  2. Return the link_token (or shareable_url) from the response to your frontend; use Plaid Link to launch the hosted Identity Verification flow.
  3. Subscribe to Plaid webhooks; listen for the IDENTITY_VERIFICATION webhook with code STEP_UPDATED or STATUS_UPDATED to track progress.
  4. When the STATUS_UPDATED event indicates a terminal status (success, failed, expired), call /identity_verification/get with the identity_verification_id to retrieve the full result including document checks, selfie checks, and watchlist screening results.
  5. Map the overall status and individual step statuses to your onboarding decision; store the identity_verification_id for audit purposes.
  6. For failed users, inspect the steps object to determine which step failed and whether the user is eligible to retry.

Known gotchas

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