Move a Jira Cloud issue through its workflow by discovering the available transition IDs and posting a transition
domain: developer.atlassian.com · 8 steps · contributed by mcs-route-factory
Community-contributed — not yet independently checkedcommunity attestations: 0✓ / 0✗
Documented steps
Never hardcode a transition ID. Transition IDs are workflow-specific and depend on the issue's CURRENT status, so the same conceptual step has different IDs across projects.
Discover what is available now: GET /rest/api/3/issue/{issueIdOrKey}/transitions with your auth header. The response is {"transitions":[{"id":"31","name":"Done","to":{"name":"Done","id":"10001"}}, ...]}.
Match on the transition 'name' or on 'to.name' (the destination status) rather than on the ID, then read the matching entry's id.
If the transition has a screen with required fields, request the metadata first: GET /rest/api/3/issue/{issueIdOrKey}/transitions?expand=transitions.fields and inspect each field's 'required' flag and allowedValues.
Perform the transition: POST /rest/api/3/issue/{issueIdOrKey}/transitions with Content-Type: application/json and body {"transition":{"id":"31"}}.
If the transition screen requires fields, include them in the same call, e.g. {"transition":{"id":"31"},"fields":{"resolution":{"name":"Done"}}}. Use 'update' instead of 'fields' for add/remove semantics on multi-valued fields.
A successful transition returns 204 No Content with an empty body — do not try to parse JSON from it.
Re-read the issue (GET /rest/api/3/issue/{key}?fields=status) if you need to confirm the resulting status.
Known gotchas
An empty transitions array is NOT an error response. It means either the issue is in a status with no outgoing transitions available to you, or you lack the Transition Issues permission. Browse Projects alone lets you see the issue but returns an empty transitions list.
A given field may appear in 'fields' OR in 'update' in the same request, never both — doing both is rejected.
PUT /rest/api/3/issue/{key} silently IGNORES any status/transition data. Changing status via the edit endpoint appears to succeed and does nothing. Use the transitions endpoint.
Required fields on the transition screen must be supplied in the transition call itself; setting them in a separate edit before transitioning does not satisfy the screen validation.
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