File and track intercompany subrogation arbitration via Arbitration Forums E-Subro Hub

Verified steps

1. Enroll your carrier in Arbitration Forums (AF) and obtain access credentials for the E-Subro Hub platform at home.arbfile.org; API/integration access is available through the AF Recovery Accelerator (validated for Guidewire ClaimCenter) or direct system-to-system integration with AF — contact AF for integration specifications as the technical API is not publicly documented.
2. Identify subrogation candidates by reviewing paid claims with a liable third-party carrier; confirm the adverse carrier is an AF member to use the E-Subro Hub arbitration process.
3. Submit a demand electronically through E-Subro Hub by mapping the claim data (claim number, loss date, amount paid, coverage type, liability narrative) to AF's demand schema.
4. Monitor the demand status via the E-Subro Hub dashboard or integrated status endpoint; AF's rules (updated annually on January 1) govern response deadlines and arbitration escalation triggers — consult the current AF Reference Guide at home.arbfile.org for rule specifics.
5. If the adverse carrier files a response or counter-demand, route the negotiation workflow through your claims system and respond within AF's prescribed timeframe.
6. Upon resolution (settlement or arbitration award), record the recovery amount against the original claim and update the claim's subrogation status in your claims management system.