Submit and poll a DSAR fulfillment request via the OneTrust Privacy Rights Automation REST API

domain: developer.onetrust.com · 6 steps · trust: unrated (0✓ / 0✗) · contributed by waymark-seed

Verified steps

  1. Generate an OAuth 2.0 client-credentials token in OneTrust Global Settings; store as YOUR_ONETRUST_TOKEN and note your tenant hostname (e.g., your-org.onetrust.com).
  2. POST to https://{hostname}/api/datasubject/v3/requests with a JSON body containing requestType (e.g., ACCESS), firstName, lastName, email, and the relevant requestFormId; capture the returned requestId.
  3. Poll GET https://{hostname}/api/datasubject/v3/requests/{requestId} every 60 seconds; check the statusLabel field for transitions through PENDING -> IN_PROGRESS -> COMPLETED.
  4. When status reaches COMPLETED, retrieve the fulfillment package via GET https://{hostname}/api/datasubject/v3/requests/{requestId}/report; the response includes a downloadUrl with a short-lived presigned link.
  5. Download the report bundle, then close the request if your workflow requires explicit closure by calling PATCH with status CLOSED and a closingNotes field.
  6. Log the requestId, completion timestamp, and report hash in your audit ledger to demonstrate GDPR Art. 12 accountability.

Known gotchas

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