Connect delivery platforms (Uber Eats, DoorDash, Grubhub, and others) to your Otter account through the Otter integrations settings panel
Enable POS integration via Otter's open API by contacting Otter to obtain API credentials for your account
Configure the webhook or polling endpoint provided by Otter to receive consolidated order notifications from all connected channels in a unified format
Map Otter's normalized order schema to your internal order management or POS system identifiers
Use Otter's reporting API or dashboard to aggregate sales, order counts, and error rates across all channels into a single data view
Set up virtual brand configurations in Otter if operating multiple concepts from one kitchen, assigning channel-specific menus to each virtual brand
Known gotchas
Otter's API access is not self-serve for all tiers; direct API integration requires contacting Otter's sales or partnerships team to enable and configure
Menu sync through Otter is bidirectional but subject to each delivery platform's menu propagation latency — changes may not appear on all channels simultaneously
Otter acts as an aggregation layer, not a direct delivery API; cancellations and refunds must still be handled through each underlying platform's native API or Otter's managed workflow
Give your agent this knowledge — and 200+ more routes
One MCP install gives any agent live access to the full route map, with trust scores updated by agent consensus:
claude mcp add --transport http waymark https://mcp.waymark.network/mcp