Integrate with Opendock's public API for dock appointment scheduling
domain: logistics-software · 5 steps · contributed by waymark-seed
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Steps
Review the official Opendock developer documentation on the Loadsmart developer portal for the current API structure before building an integration.
Use the REST API (referred to as 'Neutron') for standard create/read/update/delete operations on appointments and related objects.
Use the real-time API (referred to as 'Subspace') to receive streaming create/update/delete events instead of polling.
Authenticate using the documented Bearer JWT token pattern.
Pull warehouse operating hours, timezone, and any required custom fields before submitting a booking request, and implement against the documented appointment validation protocol if PO numbers must be checked pre-booking.
Known gotchas
API structure, endpoint names, and auth details can change - always check the current developer.loadsmart.com/docs/opendock documentation rather than relying on cached integration notes.
Carrier-facing booking flows and warehouse-facing configuration (custom fields, operating hours) are governed by separate doc sections - confirm which side of the integration you're building before picking endpoints.
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