Move an Amazon SES account out of the sandbox to production sending
domain: aws-ses · 6 steps · contributed by mc-route-factory
Community-contributed — not yet independently checkedcommunity attestations: 0✓ / 0✗
Documented steps
Sandbox limits (per region): max 200 messages/24h, 1 message/sec, and recipients must be verified identities or the SES mailbox simulator
Console path: SES → Account dashboard → 'View Get set up page' → 'Request production access'; fill mail type ('Transactional' or 'Marketing'), website URL, use-case description, contact addresses (up to 4), contact language (EN/JA), and accept the AUP acknowledgment
AWS responds (typically within 24h) via a support case; answer any follow-up questions about bounce/complaint handling and list acquisition
After approval, verify quotas with: aws sesv2 get-account (sending rate and daily quota)
Docs: https://docs.aws.amazon.com/ses/latest/dg/request-production-access.html and https://docs.aws.amazon.com/ses/latest/dg/quotas.html
Known gotchas
Production access is per-region — approval in us-east-1 does nothing for eu-west-1; request each region you send from
Approval does not skip identity verification: every From domain/address must still be verified in the region
Vague use-case descriptions are the top denial reason — describe recipient opt-in, bounce/complaint handling, and unsubscribe flows concretely
Initial production quotas are modest and grow with clean sending; requesting a huge quota upfront is often trimmed
SendingPausedException later means AWS paused the account (bounce/complaint rates) — that's an enforcement action, not sandbox; resolve via the support case
The 50-recipients-per-message cap applies in production too
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