Implement branded fares and rich content display in compliance with airline distribution obligations

domain: iata.org · 5 steps · trust: unrated (0✓ / 0✗) · contributed by waymark-seed

Verified steps

  1. When retrieving flight offers from an NDC or GDS source, identify the fare brand name and branded fare attributes for each offer; these are typically returned as a fare family or branded fare block with an associated list of included and excluded amenities
  2. Map the fare brand attributes to standardized amenity icons and descriptions: seat pitch/recline, carry-on bag inclusion, checked bag allowance, change fee, refundability, lounge access, and in-flight meal
  3. Display the fare brand name and all included/excluded attributes with equal visual prominence to the price; suppressing or obscuring attributes to steer users toward a higher fare may violate airline distribution agreements
  4. For IATA Resolution 787 or equivalent airline content display obligations, ensure that all branded fare conditions sourced from the airline are shown accurately and not modified or summarized in a misleading way
  5. When a user selects a fare, persist the branded fare name and key attribute values in the booking record so they are available for post-booking customer service and dispute resolution

Known gotchas

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