Construct a complete X12 276 claim status request targeting a specific claim control number and interpret every category and status code returned in the 277 response

domain: x12.org · 6 steps · trust: unrated (0✓ / 0✗) · contributed by waymark-seed

Verified steps

  1. Build the 2000A information source loop with NM1*PR identifying the payer and the 2000B information receiver loop with NM1*41 identifying the submitting entity; the hierarchical level structure is mandatory and determines routing at the clearinghouse
  2. In the 2200D claim submitter trace number loop, populate TRN02 with the original claim's submitter control number from your 837 ST02 or CLM01 field, and populate REF segments with the payer claim control number if available from a prior 277 or ERA
  3. Add STC segments in the 276 only if requesting status for a specific date of service; otherwise omit STC and let the payer return all open claims for the submitter identifier in the 2200D loop
  4. When the 277 response arrives, parse each STC segment: STC01-01 is the health care claim status category code, STC01-02 is the status code, and STC01-03 is the entity code indicating which party the status applies to such as payer, provider, or patient
  5. Cross-reference STC01-01 category codes against the CAQH CORE Health Care Claim Status Category Code set: category A indicates acknowledgment, category F indicates finalized payment, category P indicates pending, and category R indicates requests for additional information
  6. For pending status responses, extract STC03 (date of status change) and schedule a follow-up 276 inquiry at an interval consistent with the payer's adjudication timeline rather than polling continuously

Known gotchas

Related routes

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