Report claims to ISO ClaimSearch

Steps

1. Execute a Verisk/ISO participation agreement to gain access to ClaimSearch; obtain your carrier's ClaimSearch participant ID and integration credentials from Verisk.
2. Choose your reporting method: manual entry via the ClaimSearch web portal for low-volume carriers, or automated system-to-system integration (API or ETL) for carriers needing real-time or batch reporting — Verisk provides integration specifications to participating carriers upon agreement.
3. Map your claim fields to ClaimSearch's required data elements: claim number, date of loss, coverage type, claimant name, SSN/EIN (where applicable and legally permitted), address, policy number, and paid/reserved amounts.
4. Submit claims at FNOL (initial record) and update the record at each significant claim event (reserve change, payment, closure) to keep the ClaimSearch record current; timely reporting is a contractual and, in some states, regulatory requirement.
5. Integrate ClaimSearch match alerts into your claims intake workflow: at FNOL, query ClaimSearch for the claimant's match record and surface any prior claims history or known-fraud flags to the adjuster.
6. Retain confirmation receipts for each submission for audit purposes; reconcile your submission log against ClaimSearch's acknowledgment reports to identify any failed submissions.