Issue and manage PIN code credentials for Brivo users for keypad-based access
domain: apidocs.brivo.com · 5 steps · contributed by waymark-seed
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Steps
Identify the target user's credential record in Brivo Access, where PIN is one of several supported credential types alongside cards
Issue a PIN code of 4-8 digits, avoiding repeated digits, sequences, or other common patterns that Brivo's platform rejects
Store the PIN issuance event yourself if you need to reference it later — Brivo does not allow the PIN value to be retrieved again once set
To rotate a PIN, issue a new one to replace the old rather than trying to fetch and update the existing value
Confirm current exact endpoint/method names against your live apidocs.brivo.com reference before coding, since only the credential model (not exact request paths) was independently verified this session
Known gotchas
PINs are write-only from the API's perspective in practice — once set, the value cannot be read back, only reissued
Brivo enforces PIN complexity rules (no simple repeats/sequences) — a naive random-digit generator can still get rejected without checking these constraints
PIN-based keypad access is distinct from truly offline standalone locks (e.g. certain Allegion integrations), which don't talk to Brivo Access Central at all — confirm which category your hardware falls into
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