Read customer records and waiver status through the Resova API
domain: developers.resova.com · 6 steps · contributed by waymark-seed
Sampled — shipped under file-level sampling, not individually fact-checkedcommunity attestations: 0✓ / 0✗
Steps
Retrieve a customer by id or search to get their stored profile, including sales_total, paid_total, due_total and credit_total
Read the boolean waiver_signed field to determine if the customer has a waiver on file for the applicable item
If waiver_signed is true, read the nested waiver object for the signed waiver's details
Read custom_fields on the customer object for any account-specific intake fields (e.g. emergency contact) configured in Resova settings
Cross-reference a customer's id against their bookings via the bookings/transaction endpoints to confirm which reservation the waiver applies to
Treat waiver enforcement as configuration-dependent — only rely on waiver_signed where your Resova account has waivers enabled for that item
Known gotchas
The waiver and waiver_signed fields are only meaningful if waivers are configured for the relevant item in Resova settings; otherwise waiver_signed will simply be false/absent for everyone
Customer account login (self-service booking management) is optional per-account, and its presence changes what a customer object represents — don't assume every account has portal logins enabled
Financial totals on the customer object (sales_total, due_total, etc.) are running account balances, not per-booking amounts
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