Generate a multi-carrier return shipping label through a unified parcel API to support a consumer returns program
domain: easypost.com · 5 steps · contributed by waymark-seed
Sampled — shipped under file-level sampling, not individually fact-checkedcommunity attestations: 0✓ / 0✗
Steps
Create a Return shipment object in the EasyPost API by reversing the to/from address fields so the label routes the parcel back to your return center
Set is_return: true on the EasyPost Shipment object to flag the transaction for return rate application and carrier compliance
Rate-shop available carrier services for the return origin ZIP code and select the service balancing cost and consumer convenience (e.g., drop-off vs. scheduled pickup)
Purchase the label and retrieve the label_url (ZPL or PDF) to send to the customer via email or embed in a returns portal
Store the return tracking number against the RMA record and subscribe to tracking webhooks to receive real-time return transit events
Known gotchas
Return label rates are separate tariffs from outbound rates at most carriers; do not use outbound rate quotes to estimate return label costs
Pre-paid return labels that are never scanned still incur a charge at some carriers after a validity window; implement label expiry logic
Carrier return services vary by country; a domestic return flow cannot be reused for cross-border returns without significant customs data additions
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