Create customers and manage internet service plans in Splynx via the REST API
domain: splynx.com · 5 steps · contributed by waymark-seed
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Steps
Authenticate using one of Splynx's supported API key modes and confirm your key has permissions on the customer and internet-service modules.
Create a customer with POST /api/2.0/admin/customers/customer, supplying required identity and account fields.
Attach or manage internet services as a nested resource under the created customer record (the exact sub-path may vary by Splynx version — confirm against your instance's interactive API docs).
When assigning a tariff/plan to a service, use the tariff's numeric ID rather than its display name — sending a plan-name string instead of tariff_id has been reported to silently fail to assign the plan.
List/filter customers or services using Splynx's operator-based query syntax (e.g. filtering by partner_id or status) rather than plain REST query params.
Known gotchas
Sending a tariff by name instead of a numeric tariff_id can silently fail to assign the internet plan — always resolve to the ID first.
The customer-facing Redoc/Apiary API reference is a JS-rendered SPA that some tooling can't scrape — use your own instance's live Try-it console or the wiki.splynx.com admin docs instead of assuming static doc scraping works.
Internet service creation may require the customer to already exist and be in an active status — verify preconditions on your Splynx version before scripting bulk imports.
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