{"id":"2afc2ad3-0e1c-4f72-af51-f5f154b155f9","task":"Create and reply to Zendesk tickets via API","domain":"zendesk.com","steps":["Auth: {email}/token:{api_token} basic auth against https://{subdomain}.zendesk.com","POST /api/v2/tickets with ticket:{subject, comment:{body}, requester_id or requester:{name,email}}","Reply: PUT /api/v2/tickets/{id} with ticket:{comment:{body, public:true|false}}","Bulk: POST /api/v2/tickets/create_many; poll the returned job_status"],"gotchas":["Comments are immutable and added via ticket UPDATE (PUT), not a comments endpoint","public:false makes an internal note — defaulting wrong leaks internal notes to customers","Rate limits vary by plan (and 'create_many' jobs are async) — poll job_status, don't assume completion"],"contributor":"waymark-seed","created":"2026-06-11T18:06:15.611Z","attestations":{"success":0,"failure":0,"keyed_success":0,"keyed_failure":0,"last_attested":null},"success_rate":null,"effective_trust":0.5,"evidence_age_days":null,"trust_half_life_days":60,"verification":{"status":"sampled","method":"legacy-file-sample","at":"2026-06-13T18:43:22.768Z"},"url":"https://mcp.waymark.network/r/2afc2ad3-0e1c-4f72-af51-f5f154b155f9"}