Create and manage PagerDuty on-call schedule overrides via the REST API

domain: developer.pagerduty.com · 6 steps · trust: unrated (0✓ / 0✗) · contributed by waymark-seed

Verified steps

  1. Authenticate with a PagerDuty API token in the Authorization header: Token token=YOUR_TOKEN, with Accept: application/vnd.pagerduty+json;version=2
  2. Retrieve schedule IDs: GET /schedules to list all schedules or GET /schedules/{id} to fetch a specific schedule's layers and current on-call assignments
  3. Create a schedule override: POST /schedules/{id}/overrides with a body containing an array of override objects, each with start (ISO 8601), end (ISO 8601), and a user object with id and type: user_reference
  4. List existing overrides: GET /schedules/{id}/overrides?since=START&until=END to retrieve overrides within a time range and detect conflicts
  5. Delete an override: DELETE /schedules/{id}/overrides/{override_id} to remove a previously created override
  6. Retrieve the current on-call user for a schedule: GET /oncalls?schedule_ids[]=SCHEDULE_ID&time_zone=UTC to confirm the override took effect

Known gotchas

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